Shipping and Returns

Please send mail and returns to

luis ella

Luisella Ströbele
Bessemerstr 82 10th floor South
12103 Berlin Germany

We ship free of charge within the EU. We send our goods with DHL, so delivery usually takes about 2-3 business days.

 

The costs for deliveries to other regions will be displayed in the shopping cart.

 

The costs for the return shipment must be borne by the customer.

Pack the item and write the reason on the invoice if applicable (too small, too large, does not like, etc.). Please send the package as "insured package" with tracking. After receiving the goods, the amount will be credited to you and refunded via your chosen payment method. If you have made an advance payment, please provide us with your bank details.