Shipping and Returns

Please send posts and returns to

luis ella

Luisella Ströbele
Bessemerstr 51
12103 Berlin Germany

We offer free shipping within the EU. We ship our goods with DHL, so delivery usually takes about 2-3 business days.

The costs for deliveries to other regions will be displayed in the shopping cart.

The costs for returns must be borne by the customer.

Pack the item and, if necessary, write the reason on the invoice (too small, too large, not liked, etc.). Please send the package as an "insured package" with tracking. After receiving the goods, the amount will be credited to you and refunded via your chosen payment method. If you made an advance payment, please provide us with your bank details.